Yes?
Is this Larry?
Who's calling?
I'm Wendy Ferguson, with Mutual Applied Assistance Care. We show you listed at 458 Temple Boulevard in Akron Ohio. Is that correct?
I don't know you and I never heard of mutual whatever.
Yes. Well we show that you have a balance of 35,886.51 on you college loan. Can we make some kind of arrangement to get this paid off?
I never made any loans with Mutual anyone.
Well, trust me sir. You do have an outstanding balance.
Trust you? Can I see your ID?
Well we're on the phone here.
OK, well email it to me.
Sir, I can't email you my ID.
Why not?
Look that's not the way we do business. I can't send you my personal information.
But you have my personal information, don't you?
Yes.
And I never heard of you.
Sir Mutual is a well respect agency accredited by the federal government as a loan collection agency.
So what? How do I know you're not lying? How do I know you really are Wendy whatever? How do I know your company even exists?
Well I assure you, any information you give me is kept in strict confidence. Our company does exist, and I am Wendy.
Really? Tell you what. How about you send me a copy of the loan agreement with my signature between me and Mutual.
Sir, I don't have that readily available. I can send you a copy of the information I do have in front of me.
Does it contain my signature?
No.
Well there you go. Any legal agreement for a loan requires signatures of both parties, does it not?
Sir this is not a legal call. I simply wish to make payment arrangements.
Tell you what. Tell me what you're wearing.
What?
Yeah, you heard me.
Sir this is inappropriate. I will have to report you if you continue.
Go ahead. report me. What color is your underwear?
I'm sorry I will have to terminate this call. Good-bye.
Have a nice day.
Is this Larry?
Who's calling?
I'm Wendy Ferguson, with Mutual Applied Assistance Care. We show you listed at 458 Temple Boulevard in Akron Ohio. Is that correct?
I don't know you and I never heard of mutual whatever.
Yes. Well we show that you have a balance of 35,886.51 on you college loan. Can we make some kind of arrangement to get this paid off?
I never made any loans with Mutual anyone.
Well, trust me sir. You do have an outstanding balance.
Trust you? Can I see your ID?
Well we're on the phone here.
OK, well email it to me.
Sir, I can't email you my ID.
Why not?
Look that's not the way we do business. I can't send you my personal information.
But you have my personal information, don't you?
Yes.
And I never heard of you.
Sir Mutual is a well respect agency accredited by the federal government as a loan collection agency.
So what? How do I know you're not lying? How do I know you really are Wendy whatever? How do I know your company even exists?
Well I assure you, any information you give me is kept in strict confidence. Our company does exist, and I am Wendy.
Really? Tell you what. How about you send me a copy of the loan agreement with my signature between me and Mutual.
Sir, I don't have that readily available. I can send you a copy of the information I do have in front of me.
Does it contain my signature?
No.
Well there you go. Any legal agreement for a loan requires signatures of both parties, does it not?
Sir this is not a legal call. I simply wish to make payment arrangements.
Tell you what. Tell me what you're wearing.
What?
Yeah, you heard me.
Sir this is inappropriate. I will have to report you if you continue.
Go ahead. report me. What color is your underwear?
I'm sorry I will have to terminate this call. Good-bye.
Have a nice day.
